Your workspace

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Workspace

Manage organisation

Working as a business?

Set up your organisation to add team seats, branded reports, branches, a shared credit wallet and the matters list. You become its administrator.

Your organisation

Organisation
Your role
Your plan
Branch

Manage organisation

Organisation details

One organisation per account. To move to a different company, ask its administrator for an invite.

Branding (white-label reports)

Saved with the branding below and drawn on every report and pack from then on. A report opened later from My Deals carries it too. A logo uploaded on the report form itself still wins for that one report.

When a report is emailed, it goes from our verified address with this display name as the sender, and replies come to your reply-to address. These are account settings. They also appear under Your profile > Report delivery below.

Team

Need more people?

Branches

Credits

-
Pooled organisation wallet: members spend from it.
Buy credits →

Matters

Team deals

The deals your team saved while they were members of the organisation. Read only: each figure is worked out afresh from the deal's saved inputs.

Audit trail

Close organisation

Closes the organisation for your whole team. Remove everyone else from it first. Your own account, plan, credits and deals stay yours, and you can set up a new organisation afterwards.

Your profile

Your details

· Saved to your account. Times in your workspace (support messages, the activity log, code expiry times) are shown in this time zone, or in UK time if none is set, and say which. Reports, emails and number formats do not use these yet.

To sign out of every device, use Sign out everywhere under Password and sign-in.

Password and sign-in

This is your one Deal Analyser password: it signs you in to the website and the app.

Changing your password signs out every other device.

Sessions

Signed in on a shared or lost device? This signs you out everywhere, including here. You then sign in again on the devices you keep.

Your picture

Your profile picture

PNG or JPEG, up to 512KB. Treat it as public: it is stored on your account and returned with your profile, so reports and shared pages can show it to whoever you send them to. Square images look best.

This is your account's one profile picture. The same picture shows here and in the admin console, so changing or removing it in either place changes it in both.

Report delivery

Where your reports and packs are emailed, and whose name is on them. Every report is downloadable whatever is set here.

Leave it blank to use your account address. Only ever used to send you your own documents.

How a branded report email looks to your client: it is sent from our own verified address, your display name appears as the sender, and a reply goes to your reply-to address. We cannot send it from your address itself. An email provider may only send from a domain it has verified, so a message claiming to come from your address would fail its SPF and DKIM checks and land in spam.

Sign-in email

How it works: you prove it is you, we email a six-digit code to the new address, and your sign-in email changes only when you enter it. Every other device is then signed out, and we email your old address to say it changed, in case it wasn't you. Your saved deals, credits and plan stay on this account.

Two-step sign-in

Add a second step to signing in: a 6-digit code from an authenticator app on your phone, such as Google Authenticator, Microsoft Authenticator or 1Password. Once it is on, every way of signing in to this account (your password, Google, Apple, Facebook or Freedom Property Academy) also asks for the code.

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  1. Open your authenticator app, add an account, and scan this code. QR code to scan with your authenticator app Can't scan it? Type this setup key into the app instead: On this phone? Open it in your authenticator app.
  2. Enter the 6-digit code the app now shows for Deal Analyser.

Save these recovery codes somewhere safe, away from your phone. Each one works once, in place of a code from the app, if you lose your phone. This is the only time they are shown.

    New recovery codes

    Makes ten new codes and stops the old ones working. Enter the current code from your app to confirm.

    Switch it off

    Download my data

    Get a copy of the personal data we hold about your account as one machine-readable file (JSON): your profile, saved deals, report records, support conversations, credits and subscription records, email preferences and your account's security log. It never contains your password, card details or anyone else's information.

    You can download it once every 10 minutes. This is your right of access and to data portability under UK GDPR; our privacy policy explains how we use your data.

    Credits and spending

    - credits
    Pricing →

    Close your account

    Closing your account signs you out everywhere and you will not be able to sign back in. You lose access to your saved deals, your portfolio and any remaining credits, and this cannot be undone by you. You would have to email us to be reinstated. We keep a minimal record of the account for the period our privacy policy sets out. Enter your password to confirm.

    Billing

    Change plan →

    Your payments are listed in three groups because each is paid for separately. Every payment is also emailed to you as a receipt.

    Loading your payments…

    Support

    This ticket is closed. Reopen it to continue the conversation, or open a new ticket below.
    We aim to reply within 1 business day. The conversation stays here, not in email.

    Coverage: England & Wales (HM Land Registry, EPC and INSPIRE data). Supporting information only, not legal, lending or valuation advice.